Privacy policy

Effective Date: October 20, 2026

At Eadek, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://eadek.com/, place an order, or contact our customer support team.

1. Who We Are

Eadek is an online retail store offering clothing, footwear, and fashion accessories.

Store Name: Eadek

Website: https://eadek.com/

Business Address:

5432 Hendley Dr
Lakeland, FL 33810
United States

Phone: +1 352-570-0311

Email: info@eadek.com

2. Information We Collect

We may collect personal information when you visit our website, place an order, create an account, subscribe to communications, or contact us.

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order history and purchase details

  • Customer service communications

  • Account information, where applicable

Payment Information

When you make a purchase, payment information is processed through the payment services available during checkout.

Payment providers may collect payment card details, billing information, and transaction information necessary to complete your purchase.

Eadek does not intentionally store complete payment card numbers on its own systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages and products viewed

  • Shopping cart activity

  • Referring website information

  • Date and time of website visits

  • Cookies and similar tracking information

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments and refunds

  • Arrange shipping and delivery

  • Send order confirmations and tracking updates

  • Respond to customer inquiries

  • Manage returns and exchanges

  • Maintain customer accounts

  • Improve our website and shopping experience

  • Detect and prevent fraud and unauthorized transactions

  • Protect website security

  • Analyze website traffic and performance

  • Send promotional communications where permitted

  • Measure advertising performance

  • Maintain business records

  • Comply with applicable legal obligations

We use personal information for legitimate business purposes and as permitted by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality and improve your shopping experience.

These technologies may help us:

  • Maintain shopping cart functionality

  • Remember customer preferences

  • Support checkout functions

  • Analyze website traffic

  • Understand how visitors interact with our website

  • Measure advertising effectiveness

  • Support marketing activities

You may manage or disable certain cookies through your browser settings or any cookie preference tools available on our website.

Disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

5. Analytics and Advertising

We may use third-party analytics and advertising services to understand website activity, evaluate marketing performance, and improve our services.

Depending on the services enabled, these providers may collect information about your device, browser, website interactions, and advertising activity.

These services may use cookies or similar technologies according to their own privacy policies.

You can review Google's privacy policy at:

https://policies.google.com/privacy

You can manage certain Google advertising preferences at:

https://myadcenter.google.com/

6. How We Share Personal Information

We may share personal information with third-party service providers when reasonably necessary to operate our business.

These providers may include:

  • E-commerce platform providers

  • Payment processors

  • Shipping and delivery companies

  • Order fulfillment providers

  • Website hosting and technology providers

  • Customer support services

  • Analytics providers

  • Advertising and marketing services

  • Fraud prevention and security providers

  • Professional advisers and legal service providers

We may also disclose information when required by applicable law, legal process, or a valid request from an appropriate authority.

We do not sell personal information for monetary compensation.

Certain disclosures for advertising or analytics may qualify as sharing or targeted advertising under applicable privacy laws. Where required, we will respect applicable opt-out rights.

7. Payment Security

Payments are handled through the payment services available during checkout.

We rely on these providers to process payment information according to their applicable security standards and privacy practices.

We take reasonable measures to help protect customer information, but no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Alteration

  • Unauthorized disclosure

Customers should also take appropriate steps to protect their account credentials and avoid sharing sensitive information through unsecured communication channels.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to:

  • Complete orders and transactions

  • Provide customer support

  • Manage returns and refunds

  • Maintain accounting and tax records

  • Prevent fraud

  • Resolve disputes

  • Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information, including the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Request a copy of certain personal information

  • Opt out of certain targeted advertising activities

  • Opt out of certain personal information sharing activities

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

To submit a privacy request, contact us at info@eadek.com.

We may request information reasonably necessary to verify your identity before completing certain requests. We will respond in accordance with applicable legal requirements.

11. Marketing Communications

If you subscribe to promotional communications, we may send you information about new products, collections, special offers, promotions, and store updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

You may continue to receive transactional communications related to your orders, payments, shipping, returns, refunds, and customer service requests.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 in violation of applicable law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete that information.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

These third parties operate independently and may maintain their own privacy policies and information-handling practices.

We encourage you to review the privacy policies of third-party websites before providing personal information.

14. International Data Transfers

Some of our service providers may process or store personal information outside the country in which you reside.

Where applicable, we take reasonable steps designed to ensure that international transfers comply with relevant data protection requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any revised policy will be published on this page with an updated effective date when appropriate.

We encourage customers to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

Store Name: Eadek

Website: https://eadek.com/

Business Address:

5432 Hendley Dr
Lakeland, FL 33810
United States

Phone: +1 352-570-0311

Email: info@eadek.com

Thank you for choosing Eadek.